For all other questions please send us an email to [email protected].
GENERAL QUESTIONS
Where is Harry Potter: Visions of Magic?
Forum, Level B1, Resorts World Sentosa
8 Sentosa Gateway, Level B1, Sentosa Island, Singapore 098269
How to get to Resorts World Sentosa by public transport?
BY BUS
OPTION 1A
- Take buses 10, 30, 57, 61, 65, 80, 97, 100, 123M, 131, 143, 145, 166 or 855 and alight at VivoCity.
- Board bus RWS8 from bus stop 14141 at VivoCity or bus stop 14121 at Merrill Lynch, HarbourFront.
- Alight at Resorts World Sentosa drop-off point.
OPTION 1B
- Take bus 123, 188R, or NR6 and alight at Resorts World Sentosa bus stop 14519.
- Cross the road and walk towards The Forum.
BY TRAIN – SENTOSA EXPRESS
- Take the North-East line or Circle line to HarbourFront station.
- Take Exit E to VivoCity and proceed to Level 3 to board the Sentosa Express.
- Alight at Resorts World Station.
- Walk straight towards The Forum.
- Take the escalator down and turn left.
BY CABLE CAR
- Walk towards Exit B within HarbourFront train station.
- Follow the directional signs leading to the Singapore Cable Car station at HarbourFront Tower ll.
- Board the cable car and disembark at Imbiah station.
- Take the Sentosa Express and alight at Resorts World station.
- Walk straight towards The Forum.
- Take the escalator down and turn left.
BY TAXI
- Ask the taxi driver to stop at the taxi drop-off point in Resorts World Sentosa underground car park.
- Cross the road and walk towards The Forum.
- For entry through Sentosa Gantry, Sentosa Island admission charges will apply.
When is Harry Potter: Visions of Magic open?
Typically, Harry Potter: Visions of Magic opens daily from 11:00 am to 10:00 pm.
However, special opening times and deviations are possible. We therefore recommend taking a look at the booking calendar on Ticketmaster.sg. All available appointments are always displayed there daily.
How long will Harry Potter: Visions of Magic stay in Singapore?
The experience will be available for a limited time at Resorts World Sentosa.
In which languages is Harry Potter: Visions of Magic offered? Is it also interesting for international guests?
Harry Potter: Visions of Magic is an interactive art experience that illuminates the most mysterious corners of wizarding world. The powerful imagery also enchants international guests.
Can I celebrate my birthday at Harry Potter: Visions of Magic?
We currently do not offer any special birthday packages at Harry Potter: Visions of Magic.
Can Harry Potter: Visions of Magic be booked for (exclusive) events?
There are various options for events. For further information, please contact at [email protected],
Is the Exhibition Wheelchair Accessible?
Harry Potter: Visions of Magic is equipped with wheelchair-friendly facilities and services to ensure that visitors in wheelchairs will enjoy their experience at ease.
Is there parking on site?
Resorts World Sentosa has an underground pay parking for visitors. The parking lot is open daily around the clock.
Carpark Charges
- Monday – Thursday (excludes Public Holidays)
- SGD6.50 for 1st hour
- SGD1.10 for half an hour or part thereof
- Capped at SGD13.10 per day (0000hrs to 2359hrs)
Friday/Saturday/Sunday/Public Holiday
- SGD9.70 for 1st hour
- SGD1.10 for half hour or part thereof
- Capped at SGD16.30 per day (0000hrs to 2359hrs)
10 Minutes Grace Period (Exit to City)
No Grace Period (Exit to Sentosa)
VISIT & EXHIBITION
Is there an age recommendation?
Harry Potter: Visions of Magic is not only aimed at all fans of the Wizarding World™. We recommend a visit that is 12 years old and above.
IS THERE A TIME LIMIT FOR MY STAY?
There is no time limit for the stay.
How long does it take to experience Harry Potter: Visions of Magic?
As a rule of thumb, a tour lasts around 60 to 90 minutes.
Is the exhibition based on the Harry Potter films?
Harry Potter: Visions of Magic is based on JK Rowling’s Wizarding World™. In this immersive experience, discover environments inspired by enigmatic places in the magical community, such as the Room of Requirement, Newt’s Menagerie, the Ministry of Magic, and more.
Is the exhibition also interesting for deaf guests?
Please contact our guest relations in advance so that we can personalize your visit.
How does the experience affect guests with sensitive perception/epilepsy?
Guests with sensory sensitivities should note that Harry Potter: Visions of Magic features background music, flashing lights, fog, motion-activated sound and video, and other media elements.
Can photos or videos be taken during the visit?
You are welcome to take pictures of your visit. Please respect the privacy of other visitors. The use of professional camera equipment is not permitted.
Can I bring my dog or other pets with me?
Pets are not allowed. However guide dog are allowed and should you require assistance, please contact our guest services in advance.
Are there lockers on site?
Unfortunately, there are no lockers on site.
Can I take a stroller into the exhibition?
Strollers are not allowed inside the exhibition. It is recommended to park it outside the experience in the designated stroller parking area.
Can I consume food and drinks I have brought with me on site?
Unfortunately no food and drinks are allowed within the exhitbition.
Is there a gastronomic offer? What food and drinks are offered?
Yes, we do offer light bites at The Butterbeer Cafe. Alternatively, Resorts World Sentosa has a good selection of food choices. Find more information here.
TICKETING
Where are tickets available?
Tickets are available via our ticketing partner Ticketmaster.
There’s no on-site box office and we recommend that you book your tickets online in advance.
Is it possible to buy tickets on site?
Unfortunately, there’s no on-site box office and we recommend that you book your tickets online in advance.
Can tickets be exchanged?
Unfortunately, tickets cannot be returned or changed subsequently.
At what age do children have to buy a ticket?
Children under 4 years of age pay no entrance fee.
Can I show my ticket on my mobile phone?
Yes, the ticket can be shown on your mobile phone.
Can I change my timeslot afterwards?
When booking, you should ensure that the correct date and time are selected. Unfortunately, it is no longer possible to make changes afterwards.
Are the tickets transferrable to other people?
No, tickets are non-transferrable.
What payment options are there?
Our ticketing partners provide various digital payment methods.
Is there a merchandise store?
Our merchandise shop offers various products and a wide range of exclusive products related to Harry Potter: Visions of Magic and the Wizarding World™.
Do you offer tickets for groups?
Group rates are available for groups of 10 or more. For further information and booking inquiries please visit our Groups page.